FAQ

Default solution folder, feel free to edit or delete it.

How do I talk to a real, live person?
Yes, we are real people! You can call us (Aaron and Phoebe) on (02) 4040 5353 or email us at wecare@happyskincare.com.au. We would love to h...
Fri, 4 Nov, 2016 at 2:09 PM
How can I get advice on a Happy Skincare product?
Aaron and Phoebe are available during business hours (Monday to Friday, 9am to 5pm) to provide advice to you. Please call us on (02) 4040 5353 ...
Fri, 4 Nov, 2016 at 2:11 PM
Can my kids use Happy Skincare?
We actually get asked quite often about caring for young skin, and even though we don't advertise to young girls (or boys), our skincare is still perfe...
Fri, 11 Sep, 2015 at 1:08 PM
Is Happy Skincare safe to use during pregnancy?
The short answer is YES :) But you might want to avoid Black Seed Oil. The long answer: Many of our products have essential oils because we stay well aw...
Fri, 11 Sep, 2015 at 1:09 PM
Which products are best for Anti-Ageing? Will my wrinkles disappear?
All of our products have ingredients that help with aging skin. Even though we use the term "anti-ageing", it is has never really sat well with us...
Tue, 11 Jul, 2017 at 6:59 PM
I have a charge for $89.77 on my credit card (spoiler alert - it's not from us!)
If you've found a charge for $89.77 USD on your card and your statement says that the charge is from "Lpn happiskin", we can confidently say ...
Tue, 1 Dec, 2015 at 8:07 PM
Which products should I use if my skin is really sensitive and reactive?
We completely understand that search for suitable products can be quite expensive when you have ultra-sensitive skin! We've heard way too many stories ...
Tue, 1 Mar, 2016 at 5:20 PM
What's the shelf life of Happy Skincare products?
The shelf life (unopened products) is 12 - 18 months depending on the product. Please remember they do need to be stored in a cool, dry place.  Once opene...
Tue, 22 Mar, 2016 at 2:25 PM
Are Happy Skincare products fragrance free?
We NEVER use synthetic fragrances but we do use essential oils in most of our products. But we do have a growing number of products that are essential oil...
Mon, 13 Jun, 2016 at 2:45 PM
Should I be worried about Cetearyl Alcohol in my products?
Alcohols are a bit confusing - there are good alcohols and bad alcohols! What the!? The types of alcohols to avoid are ethanol type alcohols - they're...
Thu, 27 Apr, 2017 at 8:29 PM