The most helpful, happiest helpdesk ever

This is our way of showing our appreciation. You’ll earn points for activities on our site, like referrals and purchases.  You can use them to earn discou...

Anyone with an account is automatically enrolled. Participation in the Program is only open to customers that have access to our online stores Happyskin...

You can earn points for all sorts of activities, including referring friends, and making purchases. To see all the ways you can earn points click the Earn P...

Once you have logged in your point balance is on every page in the top bar.

Select the tab called Redeem Points. Here you’ll see all the rewards we offer and which ones you have enough points for, you can redeem them for a product o...

Approved: These points can be redeemed on rewards immediately Pending: These points are need to be verified before you can redeem them. This typically app...

Your pending points will become cancelled and will be removed from your balance.

This can happen if you, or someone you referred, cancelled or returned a purchase.

It can sometimes take a few minutes for us to process your activity and for your points to display as pending.

Yes! But this is for one-time orders only, not automatic deliveries. For an automatic delivery you can choose to redeem a reward instead and receive a c...