Happy Skincare Help & FAQ
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Knowledge base
Ordering, Payments and Refunds
Purchasing
6
How do I place an order?
Why isn't Happy Skincare, Woohoo and HESO for sale in shops/supermarkets/chemists?
Why isn't my Promo or discount code working?
Can I create a gift pack to send to someone?
I'm worried about allowing cookies on my browser. Can I still order?
View all 6
Payments and Refunds
3
What if I am unhappy with my purchase?
What if I don't want to pay over the Internet?
Available Payment Options
Shipping Costs and Timeframes
Shipping your order
3
Shipping within Australia
International Shipping
My Parcel tracking says delivered - but I have not received it!
Packaging
Packaging we use when shipping
2
Packing Peanuts/bubbles - those things keeping your goodies safe - What are they ?
How do I dispose of the packing peanuts?
Packaging our products
0
Our Rewards Program
Reward Points
14
How do I use my reward points?
Rewards Program - What is this?
Who can join?
How do I earn points?
How do I view my point balance?
View all 14
Woohoo FAQ
General
6
How do I talk to a real, live person?
There are lumps in my Woohoo - is that normal??
Can I get my Woohoo in plastic free packaging?
Recyclable packaging
I want to stock up on my favourite Woohoo's. How long do they keep ?
View all 6
Woohoo Deodorant Sticks
10
I haven't used a Woohoo Stick before - what do I need to know?
Do the sticks have the same formula as the original Woohoo All Natural Deodorant Pastes?
My Woohoo stick has a crack or hole in the surface. Is that normal?
My stick is stuck! Help!
Do you have a bicarb-free Woohoo for Sensitive Skin?
View all 10
Advice
15
Sensitive skin or reacted to other brands ? is Bicarb really OK ?
How do I apply the Woohoo Deodorant Paste?
Can I apply Woohoo elsewhere ? ie under my breasts or on my feet ?
I've been using an anti-perspirant - will Woohoo work for me?
How do I get the Woohoo out of that cute little tin?
View all 15
Ingredients
6
Does bicarb soda contain aluminium?
Does the zinc in Woohoo contain nanoparticles?
Do we use Palm Oil ?
Ethically sourced ingredients
Triethyl Citrate
View all 6
Happy Skincare FAQ
Happy Skincare FAQ
1
How can I get advice on your products?
Automatic Deliveries
0
Ingredient FAQs
5
Which Happy products are free from Fragrance or Essential oils?
Are your products gluten free?
Should I be worried about Cetearyl Alcohol in my products?
Do your products contain palm oil?
Is Happy made with 100% Australian Ingredients?
Product Advice
29
How to use the 3 Cheers Cleansing Oil
How to use the Pig In Mud Mineral Mask
How to use the Tickled Pink Perfecting Tonic
Kicks and Giggles Coffee Scrub - is it ok to use on my face ?
How can I treat my pigmentation
View all 29
Haircare FAQ
General FAQ
0
